At All in one super store, we prioritize customer satisfaction and aim to provide a seamless shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The return request must be initiated within 7 days of receiving the product.
- The item must be unused, undamaged, and in its original packaging.
- The item must include all original tags, accessories, and proof of purchase.
- Certain items, such as personalized, perishable, intimate, or clearance sale items, are non-returnable unless defective.
2. How to Initiate a Return
To request a return, please follow these steps:
- Contact us at safdarihamza7890@gmail.com with your order number and reason for return.
- Wait for our confirmation and return authorization.
- Ship the item back to our return address (provided upon approval).
- Once we receive and inspect the item, we will process the return as per our policy.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item received.
- We recommend using a trackable shipping service to ensure safe delivery.
4. Refund Process
Once we receive and inspect your returned item, we will notify you via email. If your return is approved:
- Refunds will be processed to your original payment method within 7 business days.
- Shipping charges (if any) are non-refundable.
- If your refund is delayed, please check with your bank or payment provider before contacting us.
5. Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- If you need an exchange for the same product, contact us at safdarihamza7890@gmail.com
6. Non-Returnable Items
The following items cannot be returned or refunded:
- Sale or clearance items
- Gift cards
- Personalized/customized products
- Intimate or hygiene-related products
7. Order Cancellations
- Orders can be canceled within 24 hours of placement. After this period, the order may already be processed for shipping.
8. Contact Us
If you have any questions about our Return and Refund Policy, feel free to reach out:
📧 Email: safdarihamza7890@gmail.com
We appreciate your trust in All in one super store and are committed to ensuring your satisfaction!